Deloitte and Avis Budget Group: A Joint Venture

Aiming to provide you an up-front, detailed account of the alliance between Deloitte and Avis Budget Group, this information will clarify their collaborative interface. Long story short, it revolves around cloud technology and digital transformation.

Backstory of Deloitte and Avis

Deloitte is a multinational professional services network, one of the Big Four accounting organizations. It provides audit, consulting, financial advisory, risk management and tax services to varied domain players.

On the other side Avis Budget Group, a leading global provider of mobility solutions that operates Avis Car Rental and Budget Car Rental. Aside from renting vehicles, Avis supports commercial truck rental, car sales, and car sharing services.

Why the Collaboration?

Such an alliance surely piques one’s curiosity. Avis sought out Deloitte’s aid to help accelerate its digital transformation journey. There were several steps to be taken, but the central focus was to leverage the cloud for a technology overhaul.

Deloitte’s Three-fold Strategy

To help Avis achieve its goals, Deloitte laid out a three-fold strategy. It consisted of accelerating cloud adoption, improving the customer experience, and modernising core systems.

Cloud Adoption

Cloud adoption represents a significant part of this collaboration. Imagine data stored in the cloud as digital luggage that you can access anywhere, anytime. Eliminating the need for physical hardware, cloud computing offers flexibility, scalability, and cost benefits.

The transition to cloud helped Avis better manage the data from its fleet of rental cars. It also made accessing the necessary information seamless for Avis’ team. Thanks to Deloitte’s comprehensive cloud facilitation, Avis could efficiently sift through millions of data points.

Improving Customer Experience

Deloitte also focused on enhancing customer experience. Digital transformation doesn’t solely focus on the back office. Avis customers’ overall experience was prime in this collaboration. Deloitte worked to streamline the vehicle rental process making it faster with less paperwork. This integral change resulted in increased customer satisfaction.

Modernising Core Systems

• Legacy System Replacement: To modernize core systems, the first step was replacing legacy systems. Such systems are often difficult to maintain and upgrade. They were replaced with robust, state-of-the-art solutions.
• Digitising Operations: The next step was digitisation of operations. This meant the use of digital technology to change a business model and provide new revenue and value-producing opportunities.
• Integration: Lastly, integration of these updates with existing systems was carried out to ensure seamless operations across the board.

Translating Strategy into Execution

Strategy is only as effective as its execution. Deloitte tackled this with commitment, offering workable solutions and not merely advice. Their industry knowledge, combined with understanding of Avis’s needs, resulted in a seamless migration to the cloud. Also, modernized core systems led to simplified operations, and improved customer service raised the bar for Avis’ competitors.

What’s Next for Avis?

Building on the foundation laid by Deloitte, Avis is poised for bigger things. Be it further embracing innovations, expanding services, or delving deeper into the digital transformation journey, Avis is steering in the right direction. This collaboration surely speaks volumes about the benefits of aligning with the right technology partner to achieve your business goals.

Although the discussion cease here, for the time being, the story of Deloitte and Avis doesn’t conclude. It’s an exciting new chapter. Buckle up and stay tuned!